Vacancy - CDEMA - ICT Support Specialist - Deadline October 30th, 2019

The CDEMA Coordinating Unit (CU) is inviting applications for the position of Information and Communications Technology (ICT) Support Specialist who will be responsible for providing support to the CDEMA CU users and support the ICT Manager in the provision of ICT Services to the CDEMA Participating States. For full job description please click here.


Open To:
Applications for this post are open to employees of the CDEMA CU and all citizens and permanent residents of CARICOM countries.

The compensation will be based on the individual’s qualifications and experience.

Merit Criteria:


1.1 Bachelor’s Degree in Information Technology, Computer Science or equivalent;
1.2 Certification in Network Administration;
1.3 Proven experience with Windows desktop and server operating systems (Active Directory, TCP/IP networking, DHCP, Group Policies, security and authentication);
1.4 Advanced level knowledge of TCP/IP networking concepts and protocols, advanced technical knowledge of common network protocols (DNS, HTTP/HTTPS) and network security concepts;
1.5 A minimum of four (4) years’ experience in a similar ICT Support role;
1.6 Experience developing code in at least one high-level programming language and in automation via scripting/programming (e.g. PowerShell, Python) would be an asset;
1.7 Experience supporting applications/services on one or more cloud environments/platforms (e.g. AWS or Azure) would be an asset;


2.1 Knowledgeable in web and cloud computing technologies and platforms;
2.2 Team player with strong technical and user support skills;
2.3 Hands-on experience in networking and the related networking concepts;
2.4 Ability to design, create, edit, and produce website content using content management systems (such as Joomla or WordPress) would be an asset;
2.5 Ability to configure and administer Linux servers would be an asset
2.6 Ability to manage multiple priorities in a fast-paced deadline-oriented environment;
2.7 Demonstrated ability to learn, adapt, drive change and innovate;
2.8 Excellent understanding of the larger ICT landscape;
2.9 Excellent oral and written communication skills;
2.10 Ability to communicate and relate effectively with persons at all levels;
2.11 Flexibility and adaptability;
2.12 Appreciation of workplace diversity.

Information Notes:

  1. Candidates must clearly demonstrate in writing that they have met all the criteria. Failure to do so may result in your application not receiving further consideration.
  2. Send applications, including Resume, three (3) testimonials and copies of certificates via email to This email address is being protected from spambots. You need JavaScript enabled to view it. quote selection process number: CDEMA-CU/ADMIN/12.
  3. Acknowledgement of receipt of applications will not be sent. CDEMA would like to thank all candidates who apply, as only those selected for an interview will be contacted.
CDEMA Caribbean Disaster Emergency Management Agency. Resilience Way, Lower Estate, St. Michael Tel: (246) 434-4880, Fax: (246) 271-3660
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